Subscribe &amp; Save lets you get your favorite products delivered automatically&#x2014;on your schedule. You&apos;ll save up to 20% on each recurring order and can adjust or cancel anytime. Benefits include: Up to 20% off every subscription order Automatic deliveries so you never run out Flexible management &#x2014; skip, pause, or cancel anytime from your account There are no commitments or hidden fees. You&#x2019;re always in control. To get started, just select the &#x201C;Subscribe &amp; Save&#x201D; option on the product page and choose your delivery frequency.

Subscribe and Save

Learn how to start a product subscription.

Simply select the &#x201C;Subscribe &amp; Save&#x201D; option on any eligible product page, choose your frequency, and complete checkout. You&apos;ll receive recurring deliveries and save on each order.

How do I start a new subscription?

Learn how to change the shipment frequency with your subcriptions.

Log in to your account and visit the Subscriptions section. From there, you can adjust your delivery frequency, next shipment date, or product quantity.

How to change the frequency on your automatic shipments?

Learn how to cancel a subscription order tha has already been placed.

Once a subscription order is processed, it cannot be canceled. You can skip or cancel future shipments through your account before the next billing date.

Can I cancel a subscription order that has already been placed?

Learn about sale items and subscriptions.

If your subscription item goes on sale, the lower price may be applied automatically depending on the promotion. Some sales may exclude subscription items. Check the terms of each promo for details.

What will happen if my subscription item is on sale?

To cancel, log in to your account, navigate to your Subscriptions, and select &#x201C;Cancel.&#x201D; You&apos;ll receive a confirmation email. You can re-subscribe anytime.

How do I cancel my subscription?

Learn about receiving samples on your subscription order.

Samples are not guaranteed with each subscription shipment but may be included periodically based on availability or promotional campaigns.

Will I receive a sample with each subscription order?

Learn how to change your payment method on your subscription.

Log in to your account, go to the Subscriptions section, and update your billing information. You can also change your payment method at checkout for one-time orders.

How to change the credit card used for purchases?

Learn how to update the shipping address on your subscription.

You can update your shipping address by logging into your account. For subscriptions, edit the address in your Subscription settings. If your order has already shipped, please contact us.

How can I update my shipping address?

Learn how to combine your subscription orders into the same order.

At this time, we cannot combine multiple orders once placed. We recommend placing all desired items in your cart before checking out.

How do I combine items to be in the same order?

Learn about how to view upcoming subscription orders.

Log in to your account and navigate to the Subscriptions section to view upcoming shipments, delivery dates, and modify as needed.

How do I view my future deliveries?

Learn about using promotional codes on subscriptions.

Promo codes typically cannot be applied to subscription items unless stated otherwise. Subscriptions are already discounted for convenience and savings.

Can I use a promotional code on my subscription?

Subscriptions

About Us

What does PÜR Mean?

Do you test your products on animals?

Wholesale Requests

Can I contact PUR by phone?

Where are your products produced?

PR & Brand Ambassador Requests

Careers

How was PUR Beauty created?

What is Astral Brands?

How does PUR Beauty define clean beauty?

Why is talc-free makeup important, and how does it fit into PUR’s mission?

How does PUR Beauty approach sustainability?

What is PUR Beauty’s commitment to inclusivity?

Where can I follow along?

How do I unsubscribe from text messages or emails?

Refer-A-Friend

Gift Cards

New Customer Welcome Offer

I can't locate my gift card code, where can I find it?

How do I check the balance on my gift card?

What is PUR's reward program?

When can I start redeeming points?

Where can I learn about tiers & rewards?

How can I check my reward point balance?

I'm having trouble logging in.

Account & Rewards

Where do you ship?

How much do you charge for shipping?

Do you offer express shipping?

Why can't some items be shipped to certain states?

Why can't some items be shipped to certain countries?

How long before my order will ship?

What are your shipping options?

Do you require a signature?

What is your estimated shipping time?

What do I do if my package is missing?

How can I check the status of my order?

Shipping & Delivery

What is your return policy?

How long does it take to process a return?

What do I do if my order arrives damaged or missing items?

If an item is returned that was purchased on a gift card, how are the funds returned?

Can I return product I did not purchase from your website?

Returns & Refunds

Discount Codes

I can't find a product you used to sell, has it been discontinued?

What if my favorite product or shade is out of stock?

How do I modify or cancel an order?

What payment methods do you accept?

How do I purchase a gift card?

Where can I use my gift card?

How do I redeem my gift card?

Do gift cards expire?

How can I edit the shipping address on my order?

How can I cancel an order?

Why won't my discount code apply to my order?

How do I join your rewards program?

What is TryNow?

Is my payment data safe with you?

Do you have promotions or special offers?

Ordering & Payments

Do your products contain parabens?

Are your products natural, organic or vegan?

Is there traces of nuts in your products?

Where are your ingredients from?

Can SPF products be used on the face?

Do the SPF products protect against both UVA and UVB?

Do the SPF products contain mineral or chemical sunscreen?

How do I use your products?

Can I get a sample?

Can I use this product while pregnant or breastfeeding?

Are your products safe for sensitive skin?

What is the shelf life of your products?

What is the best-selling product from PUR Beauty?

What are the 4 ways to use 4 in 1 Pressed Mineral Makeup?

What does “skincare-infused makeup” mean?

What is Ceretin Complex?

What do I wear under my foundation?

What are the benefits of the 4-in-1 Pressed Mineral Makeup?

Do I use setting powder before or after foundation?

What are the benefits of the 4-in-1 Love Your Selfie?

What are the benefits of the 4-in-1 Tinted Moisturizer?

What are the benefits of the 4-in-1 Sculpting Concealer?

Products & Ingredients

How do you suggest that I match my skin tone?

Do you offer a shade finder quiz?

How do I choose the right foundation shade?

How do I find my undertone?

Shade & Product Selection

How can I tell if a product is authentic?

Where can I buy PUR Beauty products?

Product Authenticity & Retailers

How does TryNow work?

What payment options do I have for my TryNow order?

Can I use a discount with a TryNow order?

When does my trial period start?

I need more time - can I extend my trial?

How do I return items I do not want to purchase?

My trial ended and I was charged but now I want to return something -- is this still possible?

Why does TryNow place an authorization on my credit card?

I thought TryNow offered a free trial but I see a charge on my card -- can you help me understand?

When will the authorization come off of my card?

How long does the TryNow trial last?

Try Before You Buy