Returns are easier than ever! You can submit your return here. Note: All replacements are subject to product availability. If the product is not available, you&apos;ll receive a full refund to your original payment method. We accept full and partial returns within 30 days of purchase for a refund if you are not completely satisfied with our products. We will accept new or gently used items in their original product packaging only. We cannot accept partial returns for items that were purchased as part of a set or bundle. Once received and inspected, we will issue your refund to your original form of payment in up to 1-3 business days. You&apos;ll receive an automatic email confirmation, and this should reflect on your bank statement within 7-10 business days, depending on your financial institution. Please note that we can only accept returns for products purchased through our website (https://purcosmetics.com). Products purchased through an authorized retailer must be returned or exchanged to the original place of purchase, in accordance with the retailer&#x2019;s return policy. Restrictions may apply to our refund and exchange policies during promotional and sale periods. Please refer to the disclaimer copy affiliated with each promotion. If you have questions, please contact our Customer Experience team. Please feel free to review our full Return Policy for more details.

What is your return policy?

Learn about how long it takes to process your return.

Returns are typically processed within 5 business days after we receive your item. Refunds may take an additional 3&#x2013;5 business days to appear on your statement.

How long does it take to process a return?

Learn about orders that arrived with missing or damaged items.

If your order arrives damaged or is missing items, please contact our team immediately with details of the issue and photos of any damaged items. This helps us quickly assess the situation and resolve it for you. We&apos;ll work promptly to send replacements or issue a refund as appropriate.

What do I do if my order arrives damaged or missing items?

Learn about returnning items purchased with gift cards.

Refunds will be issued in the form of store credit to be used on our website.

If an item is returned that was purchased on a gift card, how are the funds returned?

Learn how to return an item not purcahsed through our website.

No, sadly we only accept returns for items purchased through purcosmetics.com. If you wish to return a product you purchased from a third party retailer, please contact them directly. Thank you!

Can I return product I did not purchase from your website?

Returns & Refunds

About Us

What does PÜR Mean?

Do you test your products on animals?

Wholesale Requests

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PR & Brand Ambassador Requests

Careers

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Do your products contain parabens?

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What is the best-selling product from PUR Beauty?

What are the 4 ways to use 4 in 1 Pressed Mineral Makeup?

What does “skincare-infused makeup” mean?

What is Ceretin Complex?

What do I wear under my foundation?

What are the benefits of the 4-in-1 Pressed Mineral Makeup?

Do I use setting powder before or after foundation?

What are the benefits of the 4-in-1 Love Your Selfie?

What are the benefits of the 4-in-1 Tinted Moisturizer?

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Products & Ingredients

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How do I find my undertone?

Shade & Product Selection

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Product Authenticity & Retailers

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My trial ended and I was charged but now I want to return something -- is this still possible?

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Try Before You Buy